At Garuda Holiday, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us while using our website or booking our services.
By using our website or contacting Garuda Holiday, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with Garuda Holiday, we may collect the following information:
Personal Information
- Name
- Phone number
- Email address (if provided)
- Travel destination and travel dates
- Number of travelers
- Budget preferences
- Passport details (only when required for booking or visa)
- Any additional information shared for travel planning
Payment Information
Garuda Holiday does not store your card details. Payments are processed through secure third-party payment methods. However, we may keep records of transaction details for booking reference.
Technical Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
(This data is collected mainly for website performance and analytics.)
2. How We Use Your Information
We use your information only to provide travel-related services, including:
- Creating customized holiday packages
- Booking flights, hotels, and tours
- Providing visa assistance and documentation guidance
- Arranging travel insurance support
- Sharing booking confirmations, updates, and itineraries
- Customer support and communication
- Improving our services and user experience
3. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share necessary information with trusted service providers only for booking purposes, such as:
- Airlines
- Hotels
- Tour operators
- Transport providers
- Visa processing centers
- Travel insurance providers
These third parties may have their own privacy policies.
4. Data Protection & Security
Garuda Holiday takes reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure.
However, no online platform can guarantee 100% security. Customers are advised to share information only through trusted communication channels.
5. Cookies
Our website may use cookies to enhance your browsing experience.
Cookies help us:
- Understand website traffic
- Improve website performance
- Provide a smoother user experience
You can disable cookies in your browser settings if you prefer.
6. Third-Party Links
Our website may contain links to third-party websites (such as airline portals, hotel sites, payment gateways, or social media pages).
Garuda Holiday is not responsible for the privacy practices or content of those websites.
7. User Responsibility
You are responsible for providing accurate travel details. Garuda Holiday is not responsible for issues caused due to incorrect information provided by the customer.
8. Updates to This Privacy Policy
Garuda Holiday may update this Privacy Policy from time to time. Any changes will be updated on this page. Continued use of our services means you accept the updated policy.
9. Contact Information
For any questions regarding this Privacy Policy, please contact:
Garuda Holiday
📞 Phone: +91 7353775888